The Charter is “a set of expectations as to how model health care organizations should be led and managed.” It establishes principles for delivering effective patient care; maintaining a healthy, effective workforce; and improving population health. It contains a strong vision for patient rights, and an emphasis on community health.
It is achievable. Baldrige Award winning HCOs pursue similar values, have solved and documented appropriate work processes, and produced documented, audited top quartile performance.
The Charter should be part of every healthcare management student's learning.
A copy is at:
with an explanatory article. The citation is: B. E. Egener, D. J. Mason, W. J. McDonald et al., “The Charter on Professionalism for Health Care Organizations,” Academic Medicine,published online Jan. 10, 2017.