Body of Knowledge

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The compilation of the Body of Knowledge would not have been possible without the many contributions of time and knowledge made by AUPHA members. We especially thank Ann Phillips, a graduate student at Clayton State University who performed much of the initial legwork ...
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Diversity is a complex topic that impacts many areas of skill and knowledge development in health administration education. This content area examines issues that provide the foundations of recruiting and leading a diverse workforce that serves a diverse patient population. ...
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Subtopics: Learning Objectives: Undergraduate students should be able to Identify common stereotypes about different groups in the US population Recognize personal biases toward different groups in the US population Describe how personal ...
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Subtopics: Cultural sensitivity, Cultural competence, Assimilation, Acculturation Learning Objectives: Undergraduate students should be able to Define fundamental concepts, including cultural sensitivity, cultural competence, assimilation, and acculturation ...
Subtopics: Gender, Race, Ethnicity, Religion, Age Learning Objectives: Undergraduate students should be able to Define diversity Identify different groups within the healthcare workforce and patient population Explain trends, similarities ...
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Subtopics: Learning Objectives: Undergraduate students should be able to Explain the impact of social determinants of health on access and the quality of health care in the US Graduate students should also be able to Explain the impact ...
Subtopics: Human resources (recruitment, hiring, retention, training), Patient Care, Team work, Quality, Patient safety, Marketing Learning Objectives: Undergraduate students should be able to Explain the influence of diversity on different aspects ...
Subtopics: Learning Objectives: Undergraduate students should be able to Explain how a diverse workforce and patient population impacts leadership, including empowerment, incentives, encouraging participation and encouragement from stakeholders and ...
Subtopics: Learning Objectives: Undergraduate students should be able to Outline the ways in which diversity affects a healthcare organization’s business model and conduct Identify the financial impacts of diversity on a healthcare organization ...
Subtopics: Learning Objectives: Undergraduate students should be able to Identify laws, regulations and policies related to hiring and maintaining a diverse workforce Identify laws, regulations and policies related to equitable service for all ...