Organizational Behavior and Management Theory > Communication

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Subtopics: Sender, receiver, communication channels and media, encoding, decoding, nonverbal communication

Learning Objectives:

Undergraduates should be able to:
  1. Describe types of communication in health care organizations
  2. Explain a model of the communication process between sender and receiver
  3. Explain causes of communication problems and how to overcome them
Graduate students should also be able to:
  1. Analyze formal and informal communication  
  2. Compare/contrast the effectiveness of various communication methods
  3. Design effective communications for a wide variety of situations in health care organizations
Created By: Kristi Donovan, MS, CAE 11-27-2012
Last Updated By: Kristi Donovan, MS, CAE 12-20-2012
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