FAQs

What is my community login information?

You will need to use the same username and password that you use to log in to AUPHA's Web site.

How do I update my contact information?

From your Profile page, click on the pencil icon next to "Contact Details"

How do I control what information is shown in my profile?

Under "My Profile”, select "My Account", then select "Privacy Settings". This will let you control what information is visible to whom. The Public setting will allow anyone to see the information. Members Only setting will allow only AUPHA members to view the information. Only Me will make this information visible to only you. When you are done selecting settings, select the "Save Changes" button.

My picture won't upload. What's wrong?

The dimensions of the image must be no larger than 600 pixels wide by 600 pixels high. The file size (kilobytes, megabytes, etc.) does not matter. You can check the dimensions in programs like Photoshop, Microsoft Paint and Microsoft Photo Editor. The image must also be saved in a .jpg, .gif or .bmp format.

What if I don't have a good photo of myself?

Images enhance the collegiality of the Community, so feel free to include any image that reflects your personality. Just make sure that the image you include is neither offensive to anyone nor protected by copyright, if you have not obtained permission from its owner or copyright holder.

How do I find other members?

Select the AUPHA Network tab on the front page of the web site.  Select "Find a Member". The Directory lets you search for other members based on:
• First Name
• Last Name
• Company Name
• Email address

How do I add contacts to my contact list?

There are several ways to add contacts to your list. When you perform a search in the  Directory, you will see an “Add as contact” link next to each person in your search results. Just click this link to send a contact request. If you click through and view someone’s profile, you can click the contact request link just to the right of their profile picture. Clicking any of your “Networks” links, either from your profile or under “My Communities”, will yield a similar list.
Creating this virtual address book makes it easy to send your contacts messages through the system to stay in touch or ask questions. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common with them. Your contact list makes it easy to send invitations if you create a community, and you can also choose to let only your contacts view and/or comment on your blog.

How do I access the library in a community?

Select “My Communities," find the community you’d like to access, and select the Libraries box to the right

How are libraries populated?

Libraries are populated in several ways: you can upload documents directly by selecting the "Add" button in the "Latest Shared Files "section on the home page of a community or by selecting “Create New Library Entry ” button found on the LIbrary page. . Alternately, when you include an attachment in a forum post, the system automatically places it in the library and sends a link to it to all subscribers.

How do I upload a document?

From a Community home page, click the “Add” button in the "Latest Share Files" section . Please note that uploading a document is done in three steps and each step must be completed before you can move on to the next. First, you will choose a title for your document, include a description (if you’d like) and select the library to which you’d like to upload it; then hit “Save”. “Step 2” then activates, allowing you to browse for and upload your file. After uploading, you will have the option of adding tags or keywords to your document so it is more easily searchable.

What kind of documents can I upload?

The system supports literally dozens of file types: PDFs, Powerpoint, Excel, Word, images and even video. You are, however, prohibited from uploading copyright-protected documents that you do not have the rights to post.

What are the tags for?

Tags are another way of organizing and searching for documents. You can help others find the file you uploaded by including tags when you upload it. We have given you a few sets to choose from, but you can also add your own. Other members can also add tags to your document, further enhancing this search feature.

Do I have to post related documents individually?

No. You can post related documents together, and we encourage you to do so. Follow steps 1 & 2 to upload your first file. Then, rather than saving, perform step 2 again to upload another file. Continue that process until all of your related files are uploaded, then add your tags and hit “Save.”

Can someone else edit or delete my file?

As the owner of the document, only you or a system administrator can delete your document. If you’d like to delete it, just click the red “X” that appears when you view the document details.

Can I download documents?

Absolutely. That’s why they are being shared. However, please note all of these documents have been submitted by your peers and have not been reviewed by us. You must evaluate and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness or usefulness of such content.

How do I join/subscribe to a group?

Select "AUPHA Network" from the AUPHA front page. Select "My Profle", then select the "Participate" tab near the top of the page.  Here, you will see a list of available communities to join. Select the "Join" button of the community you would like to join.  Select one of the delivery options (Real Time, Digest, or No Email) for any groups you wish to join and then click the “Save” button at the bottom of the page.

What options are available for e-mail delivery?

You can select the way in which you prefer to receive notifiations for each community. To manage your email notifications, from the AUPHA front page, select the"AUPHA Network" tab. Select "My Profile", then select the "My Account" tab to the right of your photo. Select "Community Notifications". Under "Notification Settings" select one of three options for each Communtiy:
    • Real time: sends an e-mail every time a new message is posted
    • Daily digest: sends one e-mail to you each morning, consolidating all of the posts from the previous day
    • No E-mail: allows you to be part of the group without having e-mails sent to you. You can still post and read other’s messages on the integrated online discussion board.

How do I reply to posts?

From a e-mail or from the  Community discussion pagee, select “Reply”to send your message to the entire forum, or select the arrow next to "Reply" and choose “Reply to Sender” to send your message only to the sender.

How do I start a new discussion thread?

From a Community Home Page, select the "Add" button in the "Latest Discussion Posts" section.

How do I see a listing of all of the posts to my discussion forum?

You can see the most recent posts to the Communty on the Communty home page. To see a list of all discussions in the community, scroll down and select the "More" button at the bottom of the section.

How do I change the information showing up in the signature block?

The signature on your discussion posts is populdated from your AUPHA record. You can change the information in your signature. From the AUPHA web site front page, select "AUPHA Network", then select "My Profile". Select the "My Account" tab, then select "Discussion Signature".   To remove a piece of informaiton, highlight that piece of information in the Default Signature Box and hit Delete. To add a piece of information, put the cursor in the place in the Default Signature Box whee you would like the information placed and then double click on that piece of information in the Availabe Variables box.  Please note that the content of these fields is pulled directly from your profile, so if you want to change the information itself, you will need to make the change to your profile.